If you have a carrier app that is used to manage the carrier account or E-SIM (like the Visible app). You should also toggle the VoLTE option on or off. I am receiving text messages and also able to send texts and make calls. Taking your sim card out and reinserting it could help. iPhone not receiving calls When someone calls me it rings on their end but not on mine. You can't receive calls on your iPhone 11 and you're not sure why. This action essentially refreshes the messaging system, clearing any existing issues and hence restoring the ability to receive calls. Notification I have a message does come through, though. Why is My iPhone Not Notifying Me When I Receive a Text? However, if your problem persists, we advise that you contact your Apple support or go to a trusted iPhone repair store to receive advanced solutions. To start the conversation again, simply If the iPhone 4 or iPhone 4s is on the Verizon network, dial *228 from the iPhone and select option 2 to update the Preferred Roaming List (PRL). mario49, User profile for user: How to Find and Reinstall Deleted Apps on What Happens When You Reset Your iPhone and 3 Ways to Combine Videos on iPhone for 9 Fixes for iPhone Keep Switching From Wi-Fi Top 4 Ways to Stop Incoming Calls Without How to Change Your AirDrop Name on iPhone, How to Find Contacts Saved in Gmail on 20 Ways to Fix Google Maps Draining Battery 14 Fixes for iPhone Connected to Wi-Fi But No Internet, 12 Fixes for iPhone Keeps Saying Call Failed, 6 Easy Ways to Fix iCloud Not Opening in Browser on Mac, Best Harmonica Learning Apps for iOS and Android. You can also quickly turn it on/off from the Control Center. Your email address will not be published. [Re-Titled by Moderator]. Did your boss send you a work email, but it's nowhere to be found in your iPhone's Gmail app? After downloading a software update my phone stopped ringing and when I checked this setting it had been set to Favorites so unless the call came from someone on my Favorites list it didn't ring. Required fields are marked *. Connect your iPhone to your Mac using a charging cable. To turn it off, go to Settings > Phone > Call forwarding and turn it off. Also, try removing the phones protective case, as some cases, particularly those with magnetic attachments, can obstruct signals from the carrier and result in the call issue. Restoring from a back up is a lot more convenient than having to go and reenter all the information that was saved on your iPhone. Although the majority of apps on the App Store are safe, some are not as good. Apple iPhone carries wonderful hardware. We use Wi-Fi or cellular data to get these operations done on our phones. Jul 29, 2015 2:29 PM in response to the7echos. Check for any blocked phone numbers. Check the Notification Settings on your iPhone 13 8. The iOS 13 upgrade introduced Silence Unknown Callers to all Apple devices. So at this point, I think Ive tried almost every solution. Here is the thing: iPhone users complain about not receiving calls so much that Apple dedicated a page to help them solve this problem on the Apple Support Page. Go to Settings > Phone > Call Forwarding and make sure it is turned off. Software is up-to-date, volume control is set to high, do not disturb is not activated and Phone calls are not set to block. Restart the iPhone and verify if the phone is receiving incoming calls. We are assured that when you follow any of these methods. So if you arent receiving calls on iPhone, make sure no Focus profile is enabled. If you can't make or receive calls on your iPhone. If something goes wrong while you're trying to fix your iPhone, having a back up means you won't lose any of your data (such as contacts, photos, apps, and more). Here are some possible fixes: 1. In addition, if you have multiple Apple devices, check to see if Focus mode is enabled on any of them. Wait for the Apple logo to appear. Go to Settings > Focus > Do Not Disturb and make sure it is turned off. To enable Airplane mode, go to Settings and turn on the toggle next to Airplane mode. There's no way that calls would come through otherwise. Go to Settings > General > Software to check and install the latest updates. Wait for 30 seconds and power on the iPhone. Enabling and disabling the iPhones airplane mode will be force your device to reconnect to the Signal tower fixing any network inconsistency that might be causing this issue. i receive calls, make calls, receive and send text, no internet due to the unlock but its ok. Also, when you contact your carrier, make sure that: Occasionally, updating your iOS version can be necessary before receiving calls. As an Amazon Associate I earn from qualifying purchases. Move the slider upwards present under the Ringer and Alerts section. You'll know Airplane mode is off when the Airplane mode icon becomes black inside a gray circle. A person that is not on your contacts list may have saved your number as an emergency contact. 4. Looks like no ones replied in a while. In the Settings app, tap Cellular. I have been having the same issues. Your calls dont have errors on the network provider system. Problem is sporadic. Once done, restart the iPhone and determine if calls are being accepted on the iPhone properly. My daughter has the iPhone 11 Pro. Check Bluetooth accessories 10. However, you might have accidentally set call forwarding to voice mail. Reset network settings 9. I was - the phone never rang and I only realized he tried to call when I got the voicemail sound. David Lynch is an expert on cell phones, cell phone plans, and other tech. Swipe down from the upper right-hand corner of the screen (iPhones with Face ID) or up from below the bottom of the screen (iPhones without Face ID). THANK YOU!!!!! Calls from some third-party apps might not go through. Read the post below to troubleshoot the issue. Solving the iMessage Not Delivered Issue - Here are 12 Quick Fixes! It's important to back up your iPhone before doing any major restores (such as a DFU restore). I have checked do not disturbed and call forwarding settings and have completed a Network reset. Make sure the sender has your correct number. I called Apple support & they said its a carrier problem then they had me change my Do not disturb from 'favourites' (even though Do not disturb was not enabled and the calls I was missing were from people in my favourites) & my phone appeared to work for a bit but the goes back to no calls & no texts. "No Service" or "Searching" appears in the status bar. This easy method will often solve your problem. Go to Settings and turn on Airplane Mode, wait for a few seconds, say five (5) seconds, then turn it off. iPhone not receiving calls can be due to some glitch on network settings. Wait till the process finishes and once done, restart your iPhone. SravanKrA, My iPhone 12 Pro is not receiving any calls, My iPhone 12 Pro is not receiving any calls. I have done a factory reset, network reset & I continuously reboot my phone but this only temporarily (an hour or so) works and then the phone goes back to missed calls & missed texts. There are many reasons for this. Tap Allow Calls From. To start the conversation again, simply the7echos, User profile for user: There are two ways to turn off Airplane mode: Turn Off Airplane Mode In The Settings App Open the Settings app. Follow the prompts on the screen and in the end, If you encounter an error during the process, disable. He enjoys testing new hardware and software, and sharing his findings with the world. Try to make or receive calls in another location. The factory reset would delete all the data on your handset for good. Fixing Voicemail Not Working On iPhone 12 Issue [17 Easy Solutions]. Explored the privacy settings - very confusing and, anyway, these should only block the ring rather than the call list. A faulty ringtone can also cause your phone to not ring. Release the volume down button when your iPhone appears in iTunes or Finder. To fix this, update your iPhones carrier setting to the latest version. From the following menu, swipe left on the mobile number and unblock the contact. Go to Settings and turn on Airplane Mode, wait for a few seconds, say five (5) seconds, then turn it off. Restart iPhone When your iPhone is unable to receive incoming calls, the first thing you should do is restart it. You may have downloaded an app that is preventing your device from ringing. Get Guiding Tech articles delivered to your inbox. Open the Settings app on your iPhone and toggle on. any proposed solutions on the community forums. Go to Settings > Phone > Silence Unknown Callers. Could you please share more details about the issue youre having? Before you rush out to your nearest Apple store, go through the steps below to fix the call issue yourself. Then, to see if the assigned ringtone is working, touch on it. To begin with switching the phone off and restarting it worked for a short time - after a while it made no difference. Converged Devices is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for website owners to earn advertising fees by advertising and linking to amazon (.com, .co.uk, .ca etc) and any other website that may be affiliated with Amazon Service LLC Associates Program. Thats because Focus settings are shared across devices. Oct 24, 2014 8:03 PM in response to hcterg. This change means your iPhone will maintain a more stable connection to your chosen cell tower, especially in areas with stronger signal strength, improving your call reception. You will not be able to receive calls on the iPhone if a call-protecting app on your phone is not letting the calls show on your phone. You've missed some important calls and you're in need of an immediate solution. To block all incoming calls while you're in this mode, select No One . Restart your iPhone. Use your finger to tap the switch next to. Feb 16, 2015 7:50 AM in response to MarijkeVD. iOS offers a handy tool to silence unknown callers on the iPhone. Also, if Wi-Fi calling is activated on your phone, it may cause your calls to be routed through the Wi-Fi network instead of your regular cellular network, leading to missed calls. There may be dust that prevents it from being read. Works fine one day, then the next day he can't call me. AAC audio works the best as iPhone ringtones. (Note, there are at least 2 choices for your back-ups, either iCloud or iTunes. To do so, go to Settings > Focus. Also, blow on the sim slot before reinserting the card. Furthermore, the way that HD calling operates on an iPhone might not align perfectly with how your carriers system is set up. I will restart/reboot my brand new iPhone 6 & all of a sudden I will get a voicemail alert & text messages. When this option is activated, calls from unknown numbers are silenced and routed to voicemail. Or else, they could be clogged with dust or dirt. Now you'll know how to fix the problem the next your iPhone 11 is not receiving calls. Open the Settings app on the iPhone and navigate to Phone > Silence Unknown Caller, and turn off the option. (Dont be too rough, as you could damage the port). Apples Call on Other Devices feature can be quite handy, as it allows you to pick up calls on different devices when your iPhone isnt close at hand. That could also be causing no notification for calls issue on your iPhone. omissions and conduct of any third parties in connection with or related to your use of the site. Swipe on the slider from left to right to turn off your iPhone. He holds a Microsoft Certified Technology Specialist (MCTS) certification and has a deep passion for staying up-to-date on the latest tech developments. If the problem continues, you should contact your cellular service provider. Restart the iPhone and check if it is receiving calls normally. Most of our activities are internet-based nowadays. Could you please share more details about the issue youre having? Microsoft Outlook is one of the best Apple Mail alternatives on the iPhone. If you have issues with Messages after . Go through the steps below and keep a second phone or someones phone to check the calling functionality on your iPhone. My cell phone is my business line and missing calls is not an option. There is a chance that youve turned on phone call forwarding too. Solved With 8 Easy Tricks, Scroll down to find Silence Unknown Calers, Tap the red button alongside the blocked number, Tap and download the most recent iOS update, Swipe down from your home screen and go to the status bar, Find and toggle Airplane mode off (it has an aeroplane symbol), Hold the power button until the shut-down menu appears. Get calls, messages, and notifications when you're a passenger If you receive a Driving notification when you're in a car, but you're not driving (for example, when you're a passenger), you can dismiss the notification. If you still can't make or receive calls. When your iPhone stops receiving calls and your friends and family complain about the behavior on messages, there can be times when your iPhone stops receiving calls. 1. To turn it off, go to Settings > Focus > Sleep. If you suspect this might be the case, a simple solution is to reset your phones settings back to their default state. Wait for five seconds and turn off the Airplane mode. Android How to Get a Fake Call, SMS & Create Fake Call Logs, Whenever I find myself struck in a boring situation or with boring people and I need an excuse to get out of there, all I say is, Sorry guys, Moms, Top 9 Ways to Fix Microsoft Outlook Not Receiving Emails on Mac. In some instances, your iPhones automatic network selection can become unreliable, causing frequent disconnections, particularly when a call is being directed to your phone. Reset network settings to undo any changes you might have made. However, if your iPhone mistakenly believes that youre answering calls on another device, it might not ring as expected. So, I believe I just answered them from the phone, but after the re-boot (before the backup) it appeared that my phone was no longer connected to the computer, so the icon on iTunes went away, I simply unplugged it and re-plugged it in and a fresh "restore from back-up" message came up. On most Androids, you can (de)activate Airplane Mode by doing the following: Step 1: Open Settings. If you are dealing with the iPhone not receiving calls issue, there is a chance that the Do Not Disturb feature is enabled. Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service.Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. I really hope this helps guys, i know i had special circumstances but hey, any help is useful. I hope the methods offered above gave an instant solution to the problem of the iPhone not accepting calls but being able to make them. The issue isn't that the phone isn't ringing or vibrating - the call is not even registering as coming through. Here, disabling and enabling the phones call-waiting feature will clear the issue. Scroll down to the Ringtone option on the same screen. When the screen turns black, press and hold the volume down button while continuing to hold the side button. Do note that, resetting network settings delete all your current network configurations and then restores the default network values. You'll know the switch is off when it turns. To turn off Airplane mode, use to finger to tap the Airplane mode icon. My husband has 5S and I've also missed calls/text from Android users, so maybe it's related to multiple iPhone versions and non-apple products not playing well with each other. You may miss important bank updates, company announcements, and meeting details when your iPhone stops receiving emails. Upon restart, check if the iPhone receives incoming calls (without enabling Wi-Fi). 1. So if you aren't receiving SMS on iPhone, go to Settings > Phone > Wi-Fi Calling and enable the switch for Wi-Fi Calling on This iPhone. Go back in the Settings app, and tap FaceTime. An iPhone with an outdated OS will not be able to receive calls either because of an incompatibility with the carrier network or as a result of an iOS bug. You'll know it's on when the switch is green. If the Airplane mode icon is already black inside a gray circle, then Airplane mode is already turned off. omissions and conduct of any third parties in connection with or related to your use of the site. When you are on a call on iPhone, you get a few options. How do I reset my call settings on my iPhone? I can still make phone calls though. People mostly enable the option in silent functions or meetings and then forget to switch it off. Click on the iPhone icon in the upper left hand corner of iTunes. However, it does not affect our editorial integrity. Sometimes, an operating system update on your iPhone might disrupt some settings related to communication. Restart the iPhone and check if it is receiving calls without any issues. Wait till the phone is properly powered on and checkif its calling functionality is back to normal. As a result of this, the network thinks that the phone is on a call (when it is not), so the call is not routed to the phone. He enjoys testing new hardware and software, and sharing his findings with the world. What is SKMS Agent Service? Clean it with a microfiber cloth or blow some air on it. The PRL determines the cellular towers the phone uses for cellular service, selecting those with the best signal strength. Verify if the iPhone is receiving calls. For iPhone 8 and later: First, tap and release the Volume Up key. When you switch the feature on, incoming calls from unknown callers are blocked. You can, for example, have professional and personal profiles, as well as build your own. Save my name, email, and website in this browser for the next time I comment. Jan 27, 2015 4:26 PM in response to exxtraordinaryyx. Press and quickly release the following buttons in order. Make sure that your iPhone is connected to a Wi-Fi network, or that Cellular Data is turned on. You can check on the carriers website. I have been trying to get you on a call, but it keeps going to voicemail. We have gone through different methods to fix your iPhone that is not receiving calls. I began to wonder, then i realized that i could send texts and realize calls with no problem but not receive them. This includes Wi-Fi passwords, preferred networks, and your Virtual Private Network (VPN) settings. She is able to get text messages and make calls, but all the calls she receives go to voicemail. I don't receive a missed call and so I have no knowledge of people ever calling me. Restart phone: works for few days after each restart, but issue always resurfaces. provided; every potential issue may involve several factors not detailed in the conversations Explained & Resolved, SSH Permission denied login error (Explained and Resolved), Unable to Access Jar File Error - (Explained and Resolved), Roblox Error Code 268 Resolved and Explained (8 Methods), (5 Fixes) iPhone is not receiving text messages from Android, (like 5G) thats not compatible with your device. They may be switched off meaning you don't receive notifications. Choose Reset network settings. Add their number to your phone contacts to ensure the phone rings. I also had to answer the question "Trust This Computer" again on both computer and iPhone, but that was easy. Doing so will remove currently saved Wi-Fi passwords, Bluetooth connections, VPN settings, and similar network-related things. There are a few different ways to back up your iPhone: A DFU restore is the last troubleshooting step you can take to rule out a software problem on your iPhone. Calls don't come through, just go straight to voice mail. First, make sure Allow notifications toggle is on and check other settings such as lock screen, banners, etc. exxtraordinaryyx, User profile for user: Enter your cell number in the call forwarding numberand hit the, On the prompt that the call forwarding setting could not be saved, tap on. After a few seconds, if a carrier settings update is available, you'll see a pop-up on the screen of your iPhone which says, "New settings are available. Contact your network provider When you contact your service provider, make sure that: Your account has been set up to use your iPhone. Here are some of the reasons why your iPhone is not ringing for incoming calls : The silent mode is enabled on your iPhone. If your Apple Watch has cellular capabilities, you might need to go a step further and remove the watch from your cellular plan. AMAZINGLY, when i switched Voice & Data under my cellular setting to 2G, IT WORKED!!! For more information on this, take a look at: iPhone: Troubleshooting issues making or receiving calls, Jun 19, 2015 7:06 AM in response to mario49. Turn off "Do Not Disturb" 4. Confirm to delete the E-SIM from your iPhone and power off the iPhone. Call notifications are switched off. This should help your iPhone start receiving calls again as expected. This could be particularly relevant if youve recently upgraded to a new iPhone but are still using an older SIM card. Using the tricks above, you can easily fix the calling issues on the iPhone. But no matter how good it is, if the device stops receiving calls, its good for nothing but a paperweight. When Im not wracking my head with code, I spend my time on Converged Devices writing about all the devices you need to know. Your account is set up to use your iPhone. Let go of the buttons when the logo pops up. In this article, I'll explain why your iPhone 11 is not receiving calls and show you how to fix the problem! Follow the steps below to clear the block list on your iPhone. From iOS 7 onwards, Apple lets users block incoming FaceTime and voice calls. Here are some things you can do to fix iPhone not receiving calls. Turn it off by tapping it so that it turns clear. I am scared to swap the sim cards because I don't want the problem to start on the iPhone 13 too, please Help . Microsoft Outlook is one of the best Mail alternatives on Mac. Try resetting the iPhone's network settings to their defaults, which will reinitialize the phone's network modules. 3. Parth previously worked at EOTO.tech covering tech news. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. All saved Wi-Fi networks and Bluetooth connections will be deleted. Check your Apple Watch notifications to confirm calls will be sent to your Apple Watch. If you have previously blocked any number on iPhone, then they wont be able to reach on you via call. If this happens, it can lead to issues, including the inability to receive calls. 1. If so but you want to use the Focus mode, steer to, If that fails to work or Wi-Fi calling was already disabled, check if. Properly configured account - yes per Sprint. has anyone had any similar issues and a way to resolve this? To resolve this, reset the network settings on the iPhone. He is currently freelancing at Guiding Tech writing about apps comparison, tutorials, software tips and tricks and diving deep into iOS, Android, macOS, and Windows platforms. If not, they would give you a replacement iPhone or issue a refund for your phone. To make sure your device can make and receive calls, check the following: Your device shows at least two signal bars. (^_^). We call and text through some messaging apps. If there are fewer, the signal is too low for reliable calls. I get texts but no phone calls. As the name suggests, this option resets all settings on your iPhone. To fix it, you will need to switch to a different network band. Toggle the Airplane Mode On and off 3. I checked all my settings to make sure it wasn't on plane mode or "do not disturb" and nope. Before removing the SIM card, turn off the phone completely. When you contact your service provider, make sure that: If you cant make or receive calls on your iPhone, follow these steps, testing after completing each step. Connect your iPhone to a computer using a Lightning cable. iPhone Not Receiving Calls? Check the SIM card for any error 6. It did take overall about 20 minutes or so, but I'M RINGING AGAIN!!!! provided; every potential issue may involve several factors not detailed in the conversations iPhone 12 Dropping Calls? Your calls do not have errors on the carrier system. iPhone not receiving calls can be due to some glitch on network settings. There are two ways to turn off Airplane mode: Turn Off Airplane Mode In The Settings App Open the Settings app. In this scenario, removing the call-protecting app on the iPhone or disabling the call-blocking features on the carrier side will resolve the issue. Your email address will not be published. Often, using old software can also cause this problem. Top 7 Fixes for Gmail Not Receiving Emails on iPhone. Try out the steps below to fix it. Your notifications would be silenced and calls would be sent to voice mail. 1. Despite being around for over a decade, some incompatibilities exist between Android and iOS. If a number is entered into the. Is your iPhone receiving calls? If you can't make or receive calls on your iPhone - Apple Support Can't send or receive message then try these steps first Restart your device: . 2023 Guiding Tech Media. In the Settings app, tap FaceTime. The feature is pretty useful when traveling. Why does my iPhone go straight to voicemail when someone calls? nightdreamer_glitz07, call Now I cant receive phone callsthe caller gets a message that I am not available. If this is the case, you can rectify the situation by turning off this option on your iPhone. I don't receive a missed call and so I have no knowledge of people ever calling me. Reset your network settings. Add their number to Contacts to ensure the phone rings. If you still can't make or receive calls. Make sure your Airplane Mode is off. Next up: Are you having problems with iCloud not backing up photos on iPhone? If the issue persists or you want to keep the mobile data enabled, navigate to. If the iPhones network modules are not functioning properly and are failing to comply with the cell tower, it will result in the iPhone issue at hand. A forum where Apple customers help each other with their products. 1. Go to Settings > Focus > Do Not Disturb and make sure it is turned off. https://www.ifixit.com/Answers/View/77702/My+phone+is+not+able+to+make+or+receiv e+calls,+why. Calls from some third-party apps may not go through. Imagine having a nice day, and then you receive a text from your friend who is worried about you because he has been trying to reach you, but it is not going through. Often, its your carriers network band that can stop your iPhone from receiving calls. iPhone Not Receiving Calls To update network provisioning on Sprint or any other similar network: The Call Forwarding feature on your iPhone allows you to redirect incoming calls to another number. On the iPhone, start the Settings app and tap Messages . Ask people in your vicinity to . You may not be able to make or receive calls on your iPhone if you have certain settings turned on, if your software isn't up to date or if there's a problem with your network. Whatever the cause, here are all the different ways to fix your iPhone when it's not allowing you to make phone calls. When your iPhone is unable to receive incoming calls, the first thing you should do is restart it. - 12 Troubleshooting Tips. In my opinion, I feel like this is a bug in the iOS. Step 3: Select Blocked Contacts. If you're looking to save some money you're not covered by Apple's warranty, you may want tocheckout our other recommendations. It will erase all your customized settings including automatic overrides from the recent iOS update that caused some conflicts to your iPhones cellular functions. 1. Check Silence Unknown Callers. Heres a link to an article we published all about why an iPhone might have this problem: https://www.payetteforward.com/why-does-my-iphone-go-straight-to-voicemail-heres-the-fix/, Why i cant get some phone calls and text messages the same way on my iPhone 11. Top 8 Ways to Fix Outlook Not Receiving Emails on iPhone. Restart the iPhone and disable the Airplane Mode. There are many reasons why your iPhone might not be receiving text messages. Apple, is anything being done to fix this problem? Find Out If Anyone Else Is Having the Same Problem. Start by checking the physical Mute button on the left side of the phone. Call forwarding settings may be to blame for your iPhone not receiving calls since your calls will be routed to the number specified in the Call forwarding list. To download the latest update, go to Settings > General > Software Update and install the latest iOS update. I have checked network connection and there are no problems there. Your calls don't have errors on the carrier system. If your iPhone does not ring for unknown numbers, it might be because you have the Silence Unknown Callers setting enabled. only. Hopefully Apple is able to fix in a new release ASAP; I dont think restarting my phone daily is an acceptable long term solution. If your iPhone has lost its provisioning with the carrier, then it will not be able to receive calls. Then turn it on again. iMessage is turned off on your device or on your recipient's device. Tap the phone number that you want to use with Messages. Which trick solved the issue for you? The process of disabling AT&T Call Protect: AT&T ActiveArmor, Verizon Call Filter app, and One Talk Dialer are also reported to cause the iPhones call issue at hand. If the issue persists, re-confirm your iPhone is compatible with the carrier network. The above article may contain affiliate links which help support Guiding Tech. This can fix any network-related glitches and bugs you might be facing with your iPhone. Check Call Forwarding. If the setting is on, a caller must be listed in your Contacts or Recents. When is this going to be fixed? This discrepancy can also lead to issues with call reception. Or else, your iPhone may be on Airplane mode. Dialing *#31# lets you hide your number for all outgoing calls. A good way around this is by adjusting your iPhones cellular or mobile data settings to use a different network type. Go to Settings > Phone > Call Forwarding and make sure it's off. Click the Phone button in the upper left-hand corner of iTunes (see image 3). When your iPhone is inAirplane mode, both Wi-Fi and cellular connections turn off and you won't be able to receive calls or text messages. There are two ways to update iOS on your iPhone: in the Settings app and by using iTunes. Looks like no ones replied in a while. Apple may provide or recommend responses as a possible solution based on the information This typically arises when the messaging components encounter an error, disrupting the normal flow of network operations. This happens because the carrier might have difficulty routing calls to two devices that have the same caller ID. Select which calls you want to receive while in Do Not Disturb mode. ; App to app: Makes free calls between phones, tablets, and computers.Calls only work if the recipient has the same app installed. Make Sure Do Not Disturb Is Turned Off All calls, texts, and other notifications get silenced when Do Not Disturb is turned on. The client was upset because he believed I wasn't in the office to receive the call. Your iPhone appears in iTunes or Finder, it's in DFU mode! Step 1: Open the Settings app on your iPhone. Reinserting the SIM, power-cycles the SIM card. If your iPhone is running an outdated version of iOS, you may run into problems that could be fixed simply by updating to the most recent version of iOS. Restart your iPhone 13 2. For example, if your SIM card was designed for a 2G or 3G network, it might not work properly with a newer iPhone thats meant for 4G or 5G networks. Open the Settings app on your iPhone and toggle on Airplane mode. You may also experiment with changing the ringtone to check if your phone receives incoming calls. You need to disable the option that triggers the DND mode while driving or using CarPlay. If the switch was already gray when you opened the Settings app, then Airplane mode was already turned off. There are several reasons for this: The person that you sent the message to doesn't have an Apple device. The UpPhone recommend that you update carrier settings immediately after they become available because outdated settings may lead to connectivity issues between your iPhone and your wireless carrier's network. 2. By doing this, you essentially reset the eSIM profile, which can often clear up any issues and restore your ability to receive calls. The switch will turn green, which means that Do Not Disturb mode is enabled. Once your airplane mode is off, calls should go through, but if your problem persists, visit your phone store. Tap it to turn off DND. Note: Disabling notifications for the Phone app will still cause your iPhone to ring; nevertheless, to be safe, you should leave them enabled. Contacts Not Showing Up On iPhone? If you're trying to send group MMS messages on an iPhone, go to Settings > Messages and turn on MMS Messaging. Normally, the Airplane toggle on your device should fix the issue. We understand you, and that is why we will not waste your time at all. You'll know Do Not Disturb is off when the switch is gray and positioned to the left. If your iPhone won't make or receive calls, one of the first things you should try is turning your phone on and off. You need to ensure that the recipients phone number is not added on the iPhone block list. Copyright 2020 - 2023 - DeviceTests.com. I'm having much the same issues with my iPhone 5. Remove the SIM card from your Android phone and reinsert it in the iPhone. How Do I Turn Off Airplane Mode? It's very annoying, as he is recovering from back surgery and it's important for him to be able to reach me. Mute is turned on. You are using a focus mode like Do Not Disturb or other focus. Go to Settings > Phone > Silence Unknown Callers. You can swipe down from the upper right corner and turn off Do Not Disturb mode. If so, then you may need to keep the Wi-Fi disabled or use another channel on the Wi-Fi. If not, then the Apple Watch can't receive them either. The caller is told that the phone is switched off. There were a few weird questions and/or "you did that wrong" scary messages, but what happens is you get some questions on BOTH your phone and your computer, so if you answer them on both you get some type of error message. What happens if you dial *#31# on my iPhone? I read something about a conflict caused by LTE, 3g, 2g and home wifi signals, which caught my eyes because i knew days before i noticed my problem i fiddled with my settings. To check if iMessage is turned on for your device, go to Settings > Messages > iMessage. Thought at the time that fixed it, but it didn't. Kevin Arrows is a highly experienced and knowledgeable technology specialist with over a decade of industry experience. In iOS 15, Apple has upgraded Do not disturb mode in the form of Focus mode. Some potential issues include having poor service or your iPhone going straight to voicemail anytime you receive a call. Check with your carrier to see if the type of message you're trying to send, like MMS or SMS, is supported. This post will assist you if you are unable to receive calls from one person or your iPhone cannot receive any incoming calls but can make outgoing calls. First, ensure that a sound has been assigned to Ringtone. If your carrier does not have an app, then it must have an activation string (like *148*1#) and you may use it to check if you need to re-activate your phone/SIM with the carrier. Or they must have shared their number in the Mail app or sent you a message using that number in order for their call to go through. She's been writing about technology for over six years, and her favorite topics include how-to guides, explainers, tips and tricks for Android, iOS/iPadOS, Windows, social media, and web apps. only. Hopefully, you'll be receiving texts again in no time! Here are some things you can do to fix iPhone not receiving calls. To avoid missing calls from a contact, add their number to Contacts to ensure that your phone rings. Go to Settings > Phone > Call Forwarding and make sure it's off. Plug the Lightning connector on your Lightning cable (charging cable) into the Lightning port on your iPhone. There is a chance that you might be dealing with network related problems. Check blocked numbers 11. Your account is properly configured to use the specific iPhone that has the issue. If an update is available, click Download and Install. 2. However, without the reassurance of a definitive answer, I'm unlikely to get another iPhone when I upgrade later this year as it does seem to affect a range of models. The issue can arise from Airplane mode to Do Not Disturb settings or network problems on your phone. Your Ultimate Guide, iPhone Compass Not Working? Go to Settings > Focus > Do Not Disturb and make sure it's turned off. Contact your carrier When you contact your carrier, make sure that: Your account is set up to use your iPhone. If you're having the issue on LTE, disable LTE, if possible, and try again. This can be solved by turning off Focus mode or editing its settings. Top 8 Ways to Fix Android Not Receiving Texts From iPhone. edewhirst, User profile for user: Then turn it on again. Things could get a bit complicated if you have set a timer on DND. For iPhone 7 and iPhone 7 Plus: Press both the Volume Down and the Sleep/Wake buttons simultaneously until you see the Apple logo. This could potentially be why youre missing calls. Upon restart, determine if incoming calls can be received on the iPhone. Start brushing the speaker port. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. If you have enabled the option on the phone, then the system will automatically silence unknown numbers on the phone. Thanks for using Apple Support Communities. Help please! Enter your passcode for authentication and you are good to go. If you can't make or receive calls on your iPhone - Apple Support, Can't send or receive message then try these steps first. It's possible that your speakers may be malfunctioning. You will not be able to receive calls if the phones carrier settings are outdated and the carrier towers cannot communicate with the phone. Why is my iPhone not receiving calls? Has that question been bothering you for a while now? This site contains user submitted content, comments and opinions and is for informational purposes Began to think about buying a different make of phone (I do need to be reliably contactable). Don't hesitate to download a louder ringtone and use that instead. A potential solution to this problem is to switch from automatic to manual network selection. Why am I not receiving calls from only one contact? I feel like this should either not be the default setting or it should be clearly explained - since the moon icon ("do not disturb") is so easy to press on the phone. Jacob has been writing for DeviceTests since 2021. To turn that off, go to Settings > Focus. Plug the other end of your Lightning cable into a USB port on your computer. You might have to tap on the profile and check if its enabled. In such cases, you wont be able to receive any notification and calls from the others. You silenced all unknown callers. Jul 17, 2015 4:19 AM in response to tpb10. Apr 27, 2015 4:43 PM in response to mario49. I hope my post isn't removed because of my methods, but give it a try guys and let me know if it results. Tap Settings > Phone Scroll down to find Silence Unknown Calers Disable the feature Make Sure Messaging Is Enabled If you've just set up your iPhone or completed an iOS update, there is a chance iMessage isn't enabled. If the issue persists and you have a carrier app. You'll know Do Not Disturb, or your Focus, is off when the icon is no longer illuminated. I'm still experiencing the same issue. 1. Your Apple iPhone won't be able to make or receive calls if it is switched on. I just got an iPhone and the iOS 15.0.1 update installed before I turned off automatic updates. There are two scenarios that could be at play when you don't receive calls: b) The calls reach your phone but you don't hear them. This method can not be used to call landlines or other devices that don't have the proper . Another magical solution that can do wonders is to remove the SIM card from your phone for a few seconds. Even though this doesnt have a direct relationship with the calling functionality, weve seen cases where enabling this option fixed the problem. SO, I very carefully followed these directions and it worked!!!. WOW guys, after struggling for months, I've finally found a solution for this problem. Thanks the7echos - finally I got my phone receiving call properly - it sounded whacky but it fix my problem! This can help clear any system hiccups and should ideally get your phone back to functioning as it should. Hi Sarah! Over the last few days it became an almost constant problem - the caller would hear the ring tone but my phone did not ring nor did it register the missed call - however, if the caller left a voicemail, that would come through. One way to tackle this is by resetting your iPhone to its original factory settings. This nonsense of being told it's user error (check do not disturb, check that the switch on the side is not turned off, etc) is just that nonsense. If you can't send or receive messages on your iPhone, iPad, or Jan 23, 2023 10:58 PM in response to Oz3193. Jul 17, 2015 7:08 AM in response to the7echos, woah, thanks for this post the7echos, tried various suggested fix but yours worked wonderfully. Network-related problems that could not be resolved by the initial tweaks often require a network reset. Press and hold the side button until your iPhone's display goes black. - Here are 8 Easy Fixes! Refunds. If anyone has some other solutions, please let me know. https://www.payetteforward.com/why-does-my-iphone-go-straight-to-voicemail-heres-the-fix/, Use your finger to tap the switch. Check "Do Not Disturb". Open the Settings app on the iPhone and go to General > Reset > Reset All Settings. An easy fix would be to reset your current network configurations. Turn off Do Not Disturb. You might have to do a network settings reset if you have made a lot of customizations to the default configurations. In case Wi-Fi Calling was already on, turn it off and see if that helps. Have tried turning on the WiFi several times each day and it immediately stops receiving calls (although it continues to receive and notify me of voicemail. In the Settings app, tap Cellular. Manually: When you turn it on in Control Center. If the Do Not Disturb mode is currently toggled on and the screen is off, it will silence all the text messages, incoming calls, alerts, and other notifications. Doubt that will make a difference, as some of the calls I'm not getting are from my husband and he is in my Favorites list. jwarthur, User profile for user: 1-800-MY-APPLE, or, Sales and I have checked do not disturb and it is not turned on. Look no further because you have landed on the right page. HD calling is a feature that enhances the audio quality of your calls, but it requires a strong network connection to function properly. If something changes with that process, it may cause connectivity issues. We contacted AT&T and the representative did what checking she could from her end and reset my phone. Have you or your little one accidentally switched on the Do Not Disturb mode on iPhone? Here's the Real Fix, Fixing the iPhone 12 No Service Issue: 11 Simple Solutions. I bought a T-mobile iphone 5s in Mexico that i unlocked successfully with R-sim. If that fails and to rule out any carrier side issues, check if your SIM works fine in another phone or if another SIM works in the iPhone. Your iPhone will reboot automatically when the reset is finished and then loads up with the default network values. It is often the most common reason calls are not coming through to you. I am sure you are all about finding a quick fix for your phone. You might have switched on Do Not Disturb. Affiliate links / Images from Amazon Product Advertising API. I am having the exact same problem. Your phone's calling functions would also be affected if you've meddled with the carrier settings. We'll be looking at solutions to both issues. Once things are back on track, know how to add contacts to the home screen and how to record calls on iPhone. That might possibly be the cause of your iPhone not receiving calls. If the iPhone is set to a carrier network type (like 5G) thats not compatible with your device, it could interfere with receiving calls. Each profile may be modified to our liking, and when activated, the settings from that profile will take effect without the need to change any other notification settings manually. Apr 9, 2015 9:26 PM in response to exxtraordinaryyx. If a profile is enabled, you will see On next to it. I struggles with Do Not Disturb, i restored my phone, i reset network settings, and waited patiently for other alternatives while researching EVERYWHERE!!! And yes I've checked Do Not Disturb it's turned off. Check Silence Unknown Callers. Copyright 2023 Apple Inc. All rights reserved. 3. In this post, we will talk about nine best ways to fix iPhone not receiving call issue. Hit the back button and disable each Focus mode (along with scheduled or automatic enabling) one by one. It is important to note that resetting the network settings will erase all network-related information such as Wi-Fi credentials, so make sure to back up or note down any essential information. Your iPhone would only run with its default applications. Check your device's carrier settings. There are not any localized service outages. Go to safe mode. Step 2: Select Wireless & Networks (or Network . Your iPhone will shut down, reset, and turn itself on again when the reset is complete. If that was a problem none of the calls would come through. If the above method doesnt solve the problem, you could consider trying a new SIM card. Poor network reception, call barring settings, or you mistakenly deactivated your SIM from your phone Settings might be why your calls keep failing. Apple disclaims any and all liability for the acts, When Do Not Disturb (DND) is enabled, you will not get any call, text, or app notifications (except ones added to the exception list or contacts added to emergency bypass ). If youve set a timer to DND, heres what you need to do: Maybe your calls are coming in, but you don't hear them as your speakers are faulty. The steps outlined above are not working. Are you receiving calls and texts without getting notifications? JanneZack, User profile for user: Apple iPhone is a good example of the it just works' product. 4 . Kevin has written extensively on a wide range of tech-related topics, showcasing his expertise and knowledge in areas such as software development, cybersecurity, and cloud computing. To hear the ringtone on your phone, disconnect the Bluetooth device or turn off Bluetooth altogether. For instance, you could switch from 5G to 4G. Restart the iPhone and check if the iPhone is able to receive calls normally. Likewise, that is what we are doing; we are giving up a page on our blog to help you solve why your iPhone can not receive calls. In another location a network Settings, swipe left on the slider upwards present under the Ringer and Alerts.... And sharing his findings with the default network values the contact end not... Not waste your time at all because you have previously blocked any number on iPhone, start Settings! In Control Center contacts list may have saved your number for all outgoing calls often using... Of the site not backing up photos on iPhone, we will be! 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